Privacy Policy

1. Introduction

This Privacy Policy (hereinafter referred to as the “Policy”) governs the collection, use, storage, and protection of information provided by users of our website. We are committed to protecting users’ personal data and ensuring confidentiality in its processing.

2. Information Collection

We may collect the following types of information:

  • Personal Data: Name, email, phone number, provided by users through contact forms or registration.
  • Technical Data: IP address, browser and operating system details, cookies, and similar data collected automatically when visiting the site.
  • Behavioral Data: Information about user activity on the website, including visited pages, clicks, session duration, and similar analytics.

3. Use of Collected Information

We use the collected data for the following purposes:

  • Customer Communication: Processing inquiries, responding to requests, and providing service-related information.
  • Website Analytics & Improvement: Analyzing user experience, optimizing performance, and enhancing functionality.
  • Marketing: Running ad campaigns, sending promotional materials, and personalizing offers.

4. Data Sharing with Third Parties

We may share data with the following third-party services:

  • Google Ads: For managing and optimizing ad campaigns.
  • Google Analytics: For traffic and user behavior analysis.
  • Yandex Metrika: For tracking website visits and user engagement.
    Data sharing complies with applicable legal requirements and security standards.

5. Data Storage

  • Personal data submitted via website forms is not stored in the site’s database. It is sent directly to our email and used solely for communication.
  • Cookies and technical data may be retained for a limited time to improve user experience and analyze traffic.

6. Data Protection

We implement the following security measures:

  • Encryption: Data transmission is secured via SSL/TLS protocols.
  • Server Protection: Servers are password-protected with restricted access.
  • Software Updates: Regular updates to prevent vulnerabilities.

7. International Data Transfers

As our website operates globally, data may be processed outside users’ home countries. We ensure such transfers comply with relevant data protection laws.

8. User Rights

Users have the right to access, modify, or delete their personal data, as well as restrict its processing. To exercise these rights, contact us via the details provided on the website.

9. Policy Changes

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page and take effect immediately upon publication.

10. Contact Information

For questions regarding this Policy or data processing, contact us via the website’s contact form or email: info@izba.ae.

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